Frequently Asked Questions
Everything you need to know about our solid wood furniture and seamless shopping experience.
What materials are Plank+Beam furniture made from?
We specialize in high-quality, solid wood furniture. Our products are primarily crafted from solid knot-free New Zealand pine wood for its durability, strength, and beautiful grain patterns.
How long will it take for my order to ship?
Most orders are processed within 1-2 business days. Once shipped, standard ground delivery typically takes 3-7 business days depending on your location within the continental United States.
Do you offer a warranty on your products?
Yes, we stand behind our craftsmanship. All Plank+Beam furniture includes a one-year limited warranty covering manufacturing defects in materials and workmanship.
What is your return policy?
We offer a 30-day return window for items in their original packaging and new condition. Please note that return shipping costs are the responsibility of the customer unless the item arrived damaged.
Is assembly required for your furniture?
To ensure safe shipping and affordable prices, most of our items require assembly. We provide clear, step-by-step instructions and all necessary hardware in every box.
Do you offer financing options?
Yes, we partner with Shop Pay and Affirm to provide flexible payment plans, allowing you to pay for your new furniture in monthly installments.